Posters available for download

Reflective practice: Learning through the client story

Hearing therapists work with their clients to identify and prioritise their hearing and communication needs, and to problem-solve with them to find appropriate solutions.

Best practice requires the hearing therapist learn through the client story – and in telling their story the client also reflects on and develops insight into their own experiences.

This process helps the client identify new strategies and tools they can use in the situations they find most challenging.

An essential component of reflective hearing therapy practice is the recording and evaluation of intervention outcomes. Seeking client feedback is an important part of this process.

This downloadable poster describes the client journey of Holly Campbell. It includes feedback provided to hearing therapist Debbie Brown during their final rehabilitation session together and demonstrates the significant benefit Holly experienced through hearing therapy.

Download the Reflective practice poster.

Read more about Holly’s story.