Health Professionals

Do you have patients who have problems communicating with family? Do they have a hearing aid but are not using it properly and need more assistance? Or are they struggling with Tinnitus or Meniere’s disease?

Hearing Therapy is a free, national service for people needing help managing the impact of hearing loss. It is fully funded by the Ministry of Health and delivered by Life Unlimited Charitable Trust.

Patient referral is easy

Hearing Therapy can be found in the CareSelect patient management e-referral system at

Referrals can also be made via our online form, by downloading a form or phoning 0800 008 011. Patients are also able to self-refer online or 0800 008 011.

A hearing therapist will work with your patient (and their family/whānau) to develop strategies to help them manage living with a hearing loss – at home, at work and in social situations.

Hearing Therapy does not sell or fit hearing aids but works closely with audiologists where appropriate.

Our hearing therapists hold the New Zealand Diploma in Hearing Therapy and are members of the Hearing Therapists Association of New Zealand.

We can assist your patient if they:

  • think they have a hearing loss and want a screening test
  • want to understand their options for managing their hearing loss
  • have a hearing aid, but don’t like to wear it or still have difficulty with communication
  • need practical strategies for living with tinnitus/ Meniere’s disease/ increased sensitivity to sounds
  • want to trial or find out about funding options for assistive technology like amplified phones, smoke alarms and other alerting equipment.

Hearing Therapy is available free for all New Zealand citizens and permanent residents aged 16 years and over.