- When we collect personal information
- How long do we keep personal information?
- How is personal information used?
- Links to third party sites
Customer privacy is our business. Life Unlimited is dedicated to ensuring the privacy of our customers and online visitors. As the leading provider of specialised equipment and services for consumers, we believe that privacy and protection of one’s personal information are fundamental human rights and that all individuals should be empowered to exercise their right to information self-determination.
At Life Unlimited we hold our products, operations and our people to the highest standards of privacy and protection of personal data. We adhere to the strongest interpretation of the Principles of Fair Information Practices, and strive to exceed all legal and regulatory requirements respecting the privacy and protection of personal data, regardless of jurisdiction. Because we are headquartered in Hamilton, New Zealand, we comply with the requirements set out in the e-government Website Guidelines found at e-government.govt.nz, and the State Services Commission at
Life Unlimited does not collect personal information about website visitors and customers without their consent. In cases when such information is requested for us to provide a service, visitors are prompted to provide the minimum amount of information necessary. Typically, personal information is collected:
- to allow us to respond to inquiries and requests
- to allow our process operations to run smoother
- to allow us to send you information you may be interested in
Personal information is used by Life Unlimited staff only for the purpose stated at the time it is collected, e.g. to reply to questions or to provide a requested service. It is accessed by Life Unlimited employees only on a need-to-know basis. Personal data is never used for secondary or unrelated purposes unless otherwise requested or explicitly agreed by the customer.
It is Life Unlimited’s policy never to share, trade, sell or otherwise disclose personal information to third parties without their informed consent or direction. Informed consent is sought to deliver materials requested by a visitor (eg, with the post office).
Communication without consent could occur in the following circumstances:
- where required by law, eg, through subpoena, warrant or other legal process;
- to collect bad debts or other similar lawful purposes.
Contact information provided by web visitors is kept as long as this information is needed to completely service the contact request, or until that individual requests that we delete that information. Mailing list information and email addresses are kept for only the period of time needed to facilitate the customers requests.