Customer privacy is our business. Life Unlimited is dedicated to ensuring the privacy of our customers and online visitors. As the leading provider of specialised equipment and services for consumers, we believe that privacy and protection of one’s personal information are fundamental human rights and that all individuals should be empowered to exercise their right to information self-determination.

At Life Unlimited we hold our products, operations and our people to the highest standards of privacy and protection of personal data. We adhere to the strongest interpretation of the Principles of Fair Information Practices, and strive to exceed all legal and regulatory requirements respecting the privacy and protection of personal data, regardless of jurisdiction. Because we are headquartered in Hamilton, New Zealand, we comply with the requirements set out in the e-government Website Guidelines found at e-government.govt.nz, and the State Services Commission at

This document discloses our information handling practices for our website located at the lifeunlimited.net.nz domain, and is intended to provide a complete and accurate basis for making informed decisions when choosing to communicate with Life Unlimited via our website or other means. All comments and inquiries regarding our privacy policy and Life Unlimited’s approach to privacy protection may be directed to our information services at

When we collect personal information

Life Unlimited does not collect personal information about website visitors and customers without their consent. In cases when such information is requested for us to provide a service, visitors are prompted to provide the minimum amount of information necessary. Typically, personal information is collected:

  • to allow us to respond to inquiries and requests
  • to allow our process operations to run smoother
  • to allow us to send you information you may be interested in

How is personal information used?

Personal information is used by Life Unlimited staff only for the purpose stated at the time it is collected, e.g. to reply to questions or to provide a requested service. It is accessed by Life Unlimited employees only on a need-to-know basis. Personal data is never used for secondary or unrelated purposes unless otherwise requested or explicitly agreed by the customer.

It is Life Unlimited’s policy never to share, trade, sell or otherwise disclose personal information to third parties without their informed consent or direction. Informed consent is sought to deliver materials requested by a visitor (eg, with the post office).

Communication without consent could occur in the following circumstances:

  • where required by law, eg, through subpoena, warrant or other legal process;
  • to collect bad debts or other similar lawful purposes.

How long do we keep personal information?

Contact information provided by web visitors is kept as long as this information is needed to completely service the contact request, or until that individual requests that we delete that information. Mailing list information and email addresses are kept for only the period of time needed to facilitate the customers requests.

Use of cookies

Life Unlimited takes your concerns about cookies and privacy seriously. Our websites uses “cookies,” which are small text files stored on your device, to help operate the sites and collect information about online activity.  for instance, we use cookies to help with sign-in, remember what is in your shopping cart while you navigate the site, provide relevant ads, combat fraud, and analyze site operations.

Links to third party sites

Because Life Unlimited wants website experience to be as informational rich as possible to the extent possible, we try to clearly distinguish external from internal hyperlinks, and to only provide links to third-party websites that have, at a minimum, a posted privacy policy. Nonetheless, we assume no responsibility for the information practices of websites a user is able to access through ours, and strongly encourage all web visitors to review the privacy policies and statements of all externally-linked websites. There is no third-party advertising on the Life Unlimited website.